Consultation

We are a visionary organization that enjoys partnering with business thought leaders on strategic initiatives while leveraging our versatile background to elevate employee engagement, customer loyalty and business profitability.

Market Research & Strategy

Conduct quantitative and qualitative research through competitive audits, customer and industry analysis, stakeholder interviews, field observation, customer journey mapping and persona development. Evaluate new approaches, business processes, system integration, reporting and analytic tools to deliver customer insights into dashboards, reports and scorecards in simple, visually compelling and impactful ways.

Digital Transformation (DT or DX)

The realignment of or new investment in technology, business models, and processes to more effectively compete in an ever-changing digital economy.

Business / Customer Experience (BX/CX)

Business Experience (BX) is a holistic approach that allows organizations to become customer-obsessed and reignite growth. Customer Experience (CX) drives loyalty at every point along the customer journey. Capture and analyze signals, predict behavior and create experiences that keep customers wanting more.

Web Design / Social Media

Develop, oversee and execute the strategy and daily management of client’s online presence via website and/or social media channels.